Special Offers & Discounts
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Worldwide Shipping: Via FedEx, at no additional cost.
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Domestic (Israel): Use promo code Blue&White for 5% off shipping.
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Bulk Orders: Enjoy a 10% discount when purchasing 3 or more items.
Please note: Due to the current war situation, shipping times may be subject to delays. We appreciate your patience and understanding.
Processing
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Orders take up to 4 business days to process and prepare for shipping (custom orders may require additional time).
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If you need your order urgently, please contact Judith at contact@latelier-finefurniture.com. We will do our best to expedite processing.
Pickup
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Orders can be collected directly from L’Atelier in Afula, Israel.
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If you choose this option, please contact Judith to schedule a pickup time.
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Orders are usually ready for collection 1–2 days after being placed.
Domestic Shipping (Israel)
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All orders are shipped via Registered Israel Post.
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Delivery time: 1–5 business days from the shipment date.
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All domestic shipments include insurance.
International Shipping
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Carrier: FedEx (free worldwide).
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Tracking: A tracking number will be provided once your order has shipped.
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Estimated delivery times (after processing):
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USA: 7–14 days (plus potential customs clearance delays)
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Canada: 7–14 days (plus potential customs clearance delays)
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Europe: 7–14 days (plus potential customs clearance delays)
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Australia: 7–14 days (plus potential customs clearance delays)
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New Zealand: 7–14 days (plus potential customs clearance delays)
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Rest of the world: 7–14 days (plus potential customs clearance delays)
Please note: All delivery times are approximate and cannot be guaranteed.
Taxes, Duties & Customs
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USA: A 15% import tax is applied at checkout.
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Rest of the World: All duty, import taxes, and VAT are the responsibility of the customer.
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All parcels are shipped from Israel with proper documentation to help expedite customs clearance.
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By law, we must declare the full value of goods on shipping labels, including for gifts. If your order is a gift, please notify us so we can note it accordingly—though some countries may still impose taxes.
Returns Due to Unpaid Taxes
If a package is unclaimed or delivery is refused because taxes were not paid, the cost of the item will be refunded minus return shipping fees, credit card fees, and a 5% handling fee (to cover packaging and administrative costs).