Terms & Conditions

All parcels are shipped from Israel. Some countries impose a customs and/or V.A.T charge on imported goods. Buyers are responsible for any customs and import taxes that may apply. The proper documentation is attached to speed up the customs process but we cannot estimate what these custom costs may be. It is the customer’s responsibility to verify what the charges are. By law we are obligated to declare the full value of the goods on the shipping label, even if the purchase is a gift. Please let us know if the purchase is a gift so it can be indicated on the label. However, and depending on the country it is being shipped to, taxes may still apply. If a parcel isn’t collected from the post office or delivery is denied due to a failure to pay applicable taxes, the cost of the item will be returned to the customer once the piece has been returned to the studio, minus the return shipping fee, credit card/paypal fees and a 5% handling fee (which covers handling and packaging).

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The standard shipping is with Israel registered mail. Tracking is available for most countries worldwide. Parcels can be tracked on the Israel Post website until it leaves Israel. When your package arrives in the destination country it can be tracked on the local postal tracking website . Please note there are no tracking updates in transit from Israel to yhe destination country.
Within Israel, you can select to receive your goods via a courier. The courier service usually takes between 1-5 days to arrive.

Standard shipping times are usually as listed below, but cannot be guaranteed and may be longer:

Israel: 1 – 14 days

USA: 14 – 28 days

Canada: 14 – 42 days (please allow for customs clearance delays)

Europe: 9 – 21 days (please allow for customs clearance delays)

Australia: 14 – 42 days

New Zealand: 14 – 42 days

Rest of the World: 14- 42 days

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Expedited Shipping is available at checkout

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All shipping times are approximate, including express shipping and although every effort will be made to meet those times, they cannot be guaranteed.

All parcels are shipped from Israel. Some countries impose a customs and/or V.A.T charge on imported goods. Buyers are responsible for any customs and import taxes that may apply. The proper documentation is attached to speed up the customs process but we cannot estimate what these custom costs may be. It is the customer’s responsibility to verify what the charges are. By law we are obligated to declare the full value of the goods on the shipping label, even if the purchase is a gift. Please let us know if the purchase is a gift so it can be indicated on the label. However, and depending on the country it is being shipped to, taxes may still apply. If a parcel isn’t collected from the post office or delivery is denied due to a failure to pay applicable taxes, the cost of the item will be returned to the customer once the piece has been returned to the studio, minus the return shipping fee, credit card/paypal fees and a 5% handling fee (which covers handling and packaging).

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All parcels are shipped from Israel. Some countries impose a customs and/or V.A.T charge on imported goods. Buyers are responsible for any customs and import taxes that may apply. The proper documentation is attached to speed up the customs process but we cannot estimate what these custom costs may be. It is the customer’s responsibility to verify what the charges are. By law we are obligated to declare the full value of the goods on the shipping label, even if the purchase is a gift. Please let us know if the purchase is a gift so it can be indicated on the label. However, and depending on the country it is being shipped to, taxes may still apply. If a parcel isn’t collected from the post office or delivery is denied due to a failure to pay applicable taxes, the cost of the item will be returned to the customer once the piece has been returned to the studio, minus the return shipping fee, credit card/paypal fees and a 5% handling fee (which covers handling and packaging).

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All parcels are shipped from Israel. Some countries impose a customs and/or V.A.T charge on imported goods. Buyers are responsible for any customs and import taxes that may apply. The proper documentation is attached to speed up the customs process but we cannot estimate what these custom costs may be. It is the customer’s responsibility to verify what the charges are. By law we are obligated to declare the full value of the goods on the shipping label, even if the purchase is a gift. Please let us know if the purchase is a gift so it can be indicated on the label. However, and depending on the country it is being shipped to, taxes may still apply. If a parcel isn’t collected from the post office or delivery is denied due to a failure to pay applicable taxes, the cost of the item will be returned to the customer once the piece has been returned to the studio, minus the return shipping fee, credit card/paypal fees and a 5% handling fee (which covers handling and packaging).

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